This service is free of charge for users of the most recent version of the program.
Users of older software versions can also pay a service fee to take advantage of our support.
Opening times and contact
|MONDAY –THURSDAY:||8:30 a.m. –5:00 p.m.|
|FRIDAY||8:30 a.m. –4:00 p.m.|
Telephone: +49 (0)961/403 970 2580
Fax: +49 (0)961/204 90 999
Remote computer maintenance
With our secure remote maintenance software, we can connect directly to your computer to help you diagnose problems and possiblecauses. Start the software needed for that by clicking the “pcvisit remote maintenance” button. Next, call the service hotline and you will receive a session number. Select “Execute” on your computer to start the program and enter the session number.